Frequently Asked Questions
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Buying Online & Colour Confidence
How long does shipping take?
How long does shipping take?
Samples arrive in 2–3 business days. Full paint orders are dispatched within one business day and typically arrive in 3–5 business days Australia-wide. You'll receive a tracking notification once your order ships.
How can I be sure the colour I see online will look right in my home?
How can I be sure the colour I see online will look right in my home?
We understand that lighting changes everything. Our curated colour ranges are designed to minimise guesswork. We always recommend you start with our innovative Peel & Stick Samples. They are made with real paint and can be moved around your space to view the colour under different natural and artificial lighting conditions throughout the day. This simple, accurate step eliminates the confusion of small colour chips and ensures your selection is spot-on.
Do you offer samples? How do they work?
Do you offer samples? How do they work?
Yes, we provide high-quality Peel & Stick Samples. Unlike messy sample pots, our samples are mess-free and waste-free. Simply peel the backing and place the large swatch on your wall. They are 100% colour accurate and can be repositioned easily, giving you the best representation of the colour in your home.
Why are your colour options more limited than other paint companies?
Why are your colour options more limited than other paint companies?
We believe in a simplified, curated experience. We eliminate decision paralysis by offering a sophisticated palette developed in consultation with designers. This range focuses on high-quality, aspirational colours that match current interior design trends, ensuring any choice you make is a confident one.
Do you offer design advice or colour consultation?
Do you offer design advice or colour consultation?
While we aim to simplify the process through our curated range, our online platform provides guidance and inspiration to help you choose with certainty. We offer focused advice on choosing and using our palettes to ensure a premium result.
Product Quality & Delivery
Where is Good Drop Paint made?
Where is Good Drop Paint made?
Good Drop Paint is 100% Australian-made. We are proud of our local manufacturing, which assures high quality, trusted coverage, and durability in every tin.
What is the quality of your paint and what finishes do you offer?
What is the quality of your paint and what finishes do you offer?
Our paint is a premium product formulated for excellent coverage and lasting durability. The quality reflects our positioning as the elevated alternative to mass-market brands. Details on specific finishes available for walls, trim, and ceilings are provided on each product page.
What is your shipping policy?
What is your shipping policy?
We deliver Australia-wide. Orders are dispatched within one business day and arrive in 3–5 business days. We offer free shipping on orders over $130.
How quickly will my order arrive?
How quickly will my order arrive?
We aim for a fast and seamless delivery experience. Once your order is processed, shipping typically takes 2 to 5 business days, depending on your location.
Application & Coverage
How do I know how much paint to order?
How do I know how much paint to order?
To avoid waste and ensure you have enough product, use the easy-to-use calculator on our website. Simply input the dimensions of your space and the number of coats required, and the calculator will provide the exact quantity you need.
How many coats will I need?
How many coats will I need?
For an even, durable, and premium finish, we typically recommend two coats for most projects. If you are painting over a significantly darker colour, a third coat may be required.
How long should I wait between coats of paint?
How long should I wait between coats of paint?
For the best result, patience is key. While the paint may feel dry to the touch quickly, you should wait for the recommended recoat time. For our water-based products, this is typically 2 to 4 hours. Always consult the specific instructions on the tin, as proper drying time ensures adhesion and a smooth finish.
What is the best way to ensure a smooth, professional-looking finish?
What is the best way to ensure a smooth, professional-looking finish?
Achieving a smooth finish starts with proper surface preparation and using the correct tools. Apply multiple thin, even coats rather than one thick coat, and avoid over-brushing or applying the second coat too soon.
